This is a very diverse department with three teams - System Design, Customer Service and Project Coordination. They all share the same goal - an awesome customer experience and a caring culture with opportunities for growth 🌱
Learn more about our teams in Customer Operations!
The project coordination team has a broad contact surface, both within and outside of Svea Solar and are working close with other departments to ensure that everything is in order regarding our installations for private customers.
They are given a unique opportunity to follow our projects from sales to invoicing which is very interesting and rewarding!
Our growing and advanced Customer Service team offer opportunities within 1st and 2nd line support and also within Claims.
Their mission is to offer the best customer service there is, and also a supportive and caring culture to our employees.
System Design are responsible for all B2C projects from a quality and design perspective.. Their mission: to minimize obstacles and make the customer experience as smooth as possible on their journey to rid the planet of fossil fuels.
The team consists of people with different backgrounds and work experience. They all have in common a great interest in working digitally with design and editing.
#behindthegrid - get to know our colleagues at Customer Operations
Are you curious about what it's like working within our Customer Operations teams? Let's take a look behind the grid and see what the team is up to!